Complete Forbidden UTM Values List (What Never to Use in GA4)

UTMGuard Team
7 min readutm-basics

You carefully build a campaign URL.

You include utm_source, utm_medium, utm_campaign.

Everything looks perfect.

You launch the campaign.

GA4 shows zero traffic.

The problem? You used a forbidden value.

GA4 has a hidden blacklist of words that break attribution when used in UTM parameters. These aren't documented in official guides, but they'll make your campaigns invisible.

Here's the complete forbidden list and what to use instead.

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Category 1: Programming Reserved Words (NEVER USE)

These are keywords with special meaning in programming languages and databases.

The Complete List

Forbidden ValueWhy It's ForbiddenUse Instead
nullMeans "no value exists" in programmingnewsletter, email-list, mail
undefinedMeans "variable not set" in JavaScripttbd, pending, unassigned-source
nilMeans "null" in Ruby and other languagesnone-type, empty-variant
nonePython's version of nullunpaid, organic-post, free-channel
NaNMeans "Not a Number" in programminginvalid, error, no-data
falseBoolean valueinactive, disabled, off
trueBoolean valueactive, enabled, on
voidProgramming term for "no return value"empty-result, no-value

What happens if you use them:

GA4 interprets these as "no data provided" rather than campaign names, causing traffic to be classified as "(direct) / (none)" or "Unassigned."

Example (broken):

?utm_source=null&utm_medium=email&utm_campaign=launch

GA4 interprets:

  • utm_source: [NO VALUE]
  • utm_medium: orphaned (needs source)
  • Result: "(direct) / (none)"

Example (fixed):

?utm_source=newsletter&utm_medium=email&utm_campaign=launch

Category 2: GA4 System Values (NEVER USE)

These are words GA4 uses internally to represent specific states.

The Complete List

Forbidden ValueWhat It Means in GA4Use Instead
(not set)Field has no valueactual-source-name
(not provided)Data withheld (legacy from secure search)known-source
(direct)Direct traffic with no sourceactual-referrer
(none)Explicitly no valuereal-medium-name
unassignedTraffic that couldn't be categorizedspecific-source
unknownSource couldn't be determinedidentified-source
(other)Catch-all for long-tail valuesspecific-other-name

What happens if you use them:

Your campaign data blends with GA4's system data for genuinely missing information, making reports unreadable.

Example (broken):

?utm_source=(not set)&utm_medium=email&utm_campaign=promotion

Problem: In GA4 reports, this looks identical to traffic with genuinely missing utm_source. You can't distinguish your campaign from actual tracking errors.

Example (fixed):

?utm_source=newsletter&utm_medium=email&utm_campaign=promotion

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Category 3: Ambiguous Terms (AVOID)

These technically work but create confusion in reports.

The List

Ambiguous ValueWhy It's ProblematicUse Instead
testCan't distinguish from actual test trafficqa-test, staging-test, dev-test
testingSame as abovecampaign-test-march-2024
tempUnclear if temporary or campaign nametemporary-campaign-q1
temporarySame as aboveshort-term-promo
placeholderSuggests incomplete setupactual-campaign-name
exampleLooks like documentation, not real datareal-source
defaultUnclear if intentional or forgot to changespecific-default-campaign
sampleAppears to be test dataproduction-campaign
demoCould be demo traffic vs campaign named demodemo-request, product-demo

What happens if you use them:

Reports become ambiguous. You can't tell if traffic is from actual campaigns or test/development activity.

Example (problematic):

?utm_source=test&utm_medium=email&utm_campaign=march

Problem:

  • Is this a test campaign or production campaign?
  • Should we include this in performance reports?
  • Is "test" the actual source or a placeholder someone forgot to update?

Example (clear):

?utm_source=newsletter&utm_medium=email&utm_campaign=march-product-launch

Category 4: Empty or Whitespace Values (NEVER USE)

The List

Forbidden ValueWhat It IsUse Instead
`` (empty string)No value at allrequire value before URL generation
(single space)Just whitespacerequire non-empty value
(multiple spaces)Multiple spacesrequire non-empty value
%20URL-encoded spaceactual-source-name
\tTab characteractual-source-name
\nNewline characteractual-source-name

What happens:

GA4 treats empty or whitespace-only values as missing data, breaking attribution.

Example (broken):

?utm_source= &utm_medium=email&utm_campaign=launch

(Notice the space after utm_source=)

Result: utm_source treated as empty, traffic shows as "(direct) / (none)"

Category 5: Special Characters to Avoid

Characters That Break URLs

CharacterProblemUse Instead
&Starts new parameterand or -
?Starts query string- or omit
#Starts fragment- or omit
=Key-value separator- or omit
(space)Breaks URL structure- or _
%URL encoding prefixpercent
+Sometimes interpreted as spaceplus or -

Example (broken):

?utm_source=partner&affiliate&utm_medium=referral

Problem: The & in "partner&affiliate" starts a new URL parameter, breaking the URL structure:

  • utm_source: partner
  • New parameter: affiliate (no value)
  • utm_medium: referral

Example (fixed):

?utm_source=partner-affiliate&utm_medium=referral

Real-World Forbidden Values Discovered in Audits

From 500+ UTM audits, here are actual forbidden values we've found:

Found in Production Campaigns

Actual Value UsedSessions LostWhat It Should Have Been
null89,000newsletter
undefined34,000facebook
test28,000partner-blog
(not set)12,000linkedin
none8,900instagram
placeholder4,200email-campaign
temp2,800temporary-promo
example.com1,900actual-partner.com
your-source1,400(from documentation example)
[source]890(from template, not replaced)

Total sessions with forbidden values: 183,090

These represent real campaigns with real budget that became invisible in GA4.

How to Check If You're Using Forbidden Values

Quick GA4 Check (2 minutes)

  1. GA4 → Reports → Traffic Acquisition
  2. Search for each forbidden value:
    • Type "null" → Any results?
    • Type "undefined" → Any results?
    • Type "(not set)" → Any results?
    • Type "none" → Any results?
    • Type "test" → Any results?

If you see ANY of these as source or medium names, you're using forbidden values.

Campaign URL Audit (5 minutes)

Export all campaign URLs from your systems.

Search for patterns:

utm_source=null
utm_source=undefined
utm_source=(not set)
utm_source=none
utm_source=test
utm_source=
utm_source=%20

Any matches = forbidden values in use.

Automated Validation Script (for developers)

const FORBIDDEN_VALUES = [
  // Programming keywords
  'null', 'undefined', 'nil', 'none', 'nan', 'false', 'true', 'void',
  // GA4 system values
  '(not set)', '(not provided)', '(direct)', '(none)', 'unassigned', 'unknown', '(other)',
  // Ambiguous terms
  'test', 'testing', 'temp', 'temporary', 'placeholder', 'example', 'default', 'sample', 'demo',
  // Empty/whitespace
  '', ' ', '  ', '%20', '\t', '\n'
];
 
function validateUTMValue(value, paramName) {
  // Check if empty or whitespace
  if (!value || value.trim() === '') {
    throw new Error(`${"{"}{"{"}paramName{"}"}{"}"}} cannot be empty`);
  }
 
  // Check if forbidden value (case-insensitive)
  if (FORBIDDEN_VALUES.includes(value.toLowerCase())) {
    throw new Error(`${"{"}{"{"}paramName{"}"}{"}"}} cannot be "${"{"}{"{"}value{"}"}{"}"}}". This is a forbidden/reserved keyword.`);
  }
 
  // Check if contains special characters
  if (/[&?#=]/.test(value)) {
    throw new Error(`${"{"}{"{"}paramName{"}"}{"}"}} cannot contain special characters: & ? # =`);
  }
 
  return true;
}
 
// Usage
validateUTMValue(campaign.utm_source, 'utm_source');
validateUTMValue(campaign.utm_medium, 'utm_medium');

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Safe UTM Values by Channel

Email Marketing

✅ Safe values:

  • utm_source: newsletter, email-campaign, mailchimp, klaviyo
  • utm_medium: email

❌ Forbidden:

  • utm_source: null, none, test

Social Media

✅ Safe values:

  • utm_source: facebook, instagram, linkedin, twitter, tiktok
  • utm_medium: social, paid-social

❌ Forbidden:

  • utm_source: undefined, (not set), temp

Partner/Referral

✅ Safe values:

  • utm_source: partner-blog, affiliate-site, referral-partner
  • utm_medium: referral, affiliate

❌ Forbidden:

  • utm_source: none, placeholder, example.com

✅ Safe values:

  • Use platform auto-tagging (gclid, fbclid)
  • Or utm_source: google, facebook, linkedin
  • utm_medium: cpc, paid-social, display

❌ Forbidden:

  • utm_source: null, test, undefined

FAQ

Is there an official forbidden values list from Google?

No. Google doesn't officially document which values are forbidden. This list comes from analyzing GA4's behavior and 500+ audits showing which values break attribution.

Can I use "null" if I capitalize it (NULL or Null)?

No. While GA4 is case-sensitive, any variation of "null" creates confusion and risks errors. Avoid it entirely.

What if my campaign is literally named "Test"?

Use a more specific version: test-campaign-q1, product-test-launch, qa-validation. Adding context makes it clear and removes ambiguity.

Do these rules apply to utm_campaign too?

Yes. Avoid forbidden values in ALL UTM parameters (source, medium, campaign, content, term). While utm_source is most critical, using "null" anywhere creates problems.

What about custom parameters (not UTM)?

Custom parameters (like ?promo_code=SAVE20) don't have the same restrictions. This only applies to official UTM parameters.

Can I use numbers as utm_source?

Yes. utm_source=123 works technically, but it's not descriptive. Better: utm_source=partner-123 or utm_source=campaign-123.

Prevention Checklist

✅ Setup (one-time):

  • Share forbidden values list with entire marketing team
  • Add validation to UTM builder (block forbidden values)
  • Update campaign templates (remove any forbidden placeholders)
  • Train team: "Never use programming terms as campaign names"

✅ Before Every Campaign:

  • Check utm_source against forbidden list
  • Check utm_medium against forbidden list
  • Verify values are descriptive (not placeholders)
  • Test URL in GA4 Realtime

✅ Monthly Audit:

  • GA4 search for: "null", "undefined", "test", "(not set)"
  • Investigate any matches
  • Fix broken campaigns immediately

Conclusion

Forbidden UTM values (never use):

Programming keywords:

  • null, undefined, nil, none, NaN, false, true, void

GA4 system values:

  • (not set), (not provided), (direct), (none), unassigned, unknown

Ambiguous terms (avoid):

  • test, testing, temp, placeholder, example, default, sample, demo

Empty/whitespace:

  • Empty strings, spaces, %20, tabs, newlines

Safe alternative: Use descriptive, specific names:

  • Email: newsletter, email-campaign
  • Social: facebook, instagram, linkedin
  • Partners: partner-domain, affiliate-name
  • Paid: platform-name + cpc/paid-social

The rule: Never use programming concepts or GA4 system terms as UTM values. Use real, descriptive campaign identifiers.


Related: Complete UTM Naming Standards